Hollyburn Properties is a Canadian-family owned and operated property management and investment company founded in 1972 at the foot of Hollyburn Mountain in West Vancouver. With our head office in downtown Vancouver and premier rental apartments in Metro Vancouver, Calgary, Toronto and Ottawa, our properties are located in the most popular, upscale and sought-after neighbourhoods in the country.
Our mission is to actively pursue innovative ways to raise the standard of our property management practices for the benefit of our residents, our employees, and the property management industry in Canada.
Our business is firmly anchored on 4 core principles that guide every member of the Hollyburn Team on how to provide the finest apartment rentals for all of our Residents:
At Hollyburn, we believe that our residents deserve the best. As leaders in our industry, we hold ourselves to the highest standards. Through professionalism, teamwork and collaboration we are committed to the best possible apartment rentals experience for all our residents.
Proof of this commitment is demonstrated through a broad range of ongoing, comprehensive training programs ensuring that our staff can continue to develop new property management skills. Every Hollyburn resident manager attends intensive, hands-on seminars at our Private Education Centre in Vancouver to learn everything from what to do in an emergency to pool safety and maintenance.
Hollyburn's mandate is to exceed the expectations of all our residents. More than 90 per cent of our professionally trained resident managers live on-site or within minutes of the building. As a result, Hollyburn residents can be assured that all requests made for their apartment rentals are addressed quickly, efficiently and effectively.
Improving our properties means communicating directly with our residents to obtain useful and honest feedback. We actively solicit comments and improvement ideas from all of our residents in an effort to maintain the highest level of service. Working with our residents to improve our properties and improve their rental experience is the key to ensuring best-in-class property management.
At Hollyburn, we are committed to re-investing in our properties through renovations. It's our commitment to making all of our apartment rentals the best they can be for our residents. Our most recent interior renovations include the addition of Energy Star appliances, premier stylish cabinetry designed to maximize storage and functionality, low VOC paint and floor finishes, contemporary colour palettes and modernized home fixtures that combine elegance with energy efficiency.
We are equally focused on the exteriors of our properties, making continual improvements to provide our residents with modern, best-in-class buildings. We are actively upgrading external and internal piping as well as using insulation that exceeds building code standards for increased comfort and soundproofing. Our use of top-tier roof and siding materials extends the life of our buildings while also reducing their carbon footprints. Utilizing cutting-edge technology in our building maintenance systems not only improves heating but also reduces harmful emissions.4. Commitment
Commitment to excellence is a core philosophy that guides every member of the Hollyburn team. We strive to enhance the neighbourhoods around each of our properties by supporting our staff, respecting the environment, enhancing security and making positive contributions to charities, community events and activities wherever possible.
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